Incidents reported on status page for Shade Inc. https://status.shade.inc/ https://d1lppblt9t2x15.cloudfront.net/logos/86c73cac4829ae0a22b95d560ed47eda.png https://status.shade.inc/ en https://status.shade.inc/incident/710625 Fri, 22 Aug 2025 15:00:00 -0000 https://status.shade.inc/incident/710625#311934969d8657ca3dbb5953b77c0eb02a40644714ffc60f1e19f659a41e6397 We have identified and fixed the elevated latencies. This was caused by a sudden and record number of uploads requiring us to scale our systems. https://status.shade.inc/incident/710625 Fri, 22 Aug 2025 14:30:00 -0000 https://status.shade.inc/incident/710625#ef7113f38307217ff55a2ccf16f69645b1d424de0b5bd93ca1f388e483240926 Filesystem API latencies are elevated. This is slowing some operations such as - Opening files in the mount - Viewing files in the web Other operations like viewing collections, sharing, searching or mounting are unaffected. https://status.shade.inc/incident/626480 Sun, 27 Jul 2025 04:30:00 -0000 https://status.shade.inc/incident/626480#c491f00cac565e5741c3b170376747b9cf29e6094331c067e526b8010a349cf5 Maintenance completed https://status.shade.inc/incident/626480 Sun, 27 Jul 2025 04:00:00 -0000 https://status.shade.inc/incident/626480#c3f6abb0c2229a86db7af20fe94805e8de9269b12635beb1999883eba7b8abcf Platform will be temporarily unavailable for new features & upgrades. https://status.shade.inc/incident/626480 Sun, 27 Jul 2025 04:00:00 -0000 https://status.shade.inc/incident/626480#c3f6abb0c2229a86db7af20fe94805e8de9269b12635beb1999883eba7b8abcf Platform will be temporarily unavailable for new features & upgrades. https://status.shade.inc/incident/620971 Wed, 16 Jul 2025 21:05:00 -0000 https://status.shade.inc/incident/620971#fc228daf4f6daf0e225a1a950b6393a36f998c073c4148345236a05f3ea6c425 Our auth provider has restored service. https://status.shade.inc/incident/620971 Wed, 16 Jul 2025 20:55:00 -0000 https://status.shade.inc/incident/620971#dc44b8e9ad8a4d516214423ccf1e34846182d64a6d613bd46f8a940aff078a0e Dashboard is currently unavailable due to outage in our auth provider https://status.shade.inc/incident/618714 Sun, 13 Jul 2025 06:58:57 -0000 https://status.shade.inc/incident/618714#ed09f54de516a80b8e1fa58d92e46d047dcd370904bf12371e9a561d06f8b519 Maintenance completed https://status.shade.inc/incident/618714 Sun, 13 Jul 2025 06:58:57 -0000 https://status.shade.inc/incident/618714#ed09f54de516a80b8e1fa58d92e46d047dcd370904bf12371e9a561d06f8b519 Maintenance completed https://status.shade.inc/incident/618714 Sun, 13 Jul 2025 05:45:06 -0000 https://status.shade.inc/incident/618714#e5af0f670e7b2e631698cfc579a50647698a96c75848bec1fe2e5138ca8af776 Web, desktop and ShadeFS will be unavailable due to scheduled search upgrades https://status.shade.inc/incident/618714 Sun, 13 Jul 2025 05:45:06 -0000 https://status.shade.inc/incident/618714#e5af0f670e7b2e631698cfc579a50647698a96c75848bec1fe2e5138ca8af776 Web, desktop and ShadeFS will be unavailable due to scheduled search upgrades https://status.shade.inc/incident/618714 Sun, 13 Jul 2025 05:45:06 -0000 https://status.shade.inc/incident/618714#e5af0f670e7b2e631698cfc579a50647698a96c75848bec1fe2e5138ca8af776 Web, desktop and ShadeFS will be unavailable due to scheduled search upgrades https://status.shade.inc/incident/618714 Sun, 13 Jul 2025 05:45:06 -0000 https://status.shade.inc/incident/618714#e5af0f670e7b2e631698cfc579a50647698a96c75848bec1fe2e5138ca8af776 Web, desktop and ShadeFS will be unavailable due to scheduled search upgrades https://status.shade.inc/incident/617353 Thu, 10 Jul 2025 10:30:46 -0000 https://status.shade.inc/incident/617353#df43487df1f535b01497a27bf06a4c879bd530cb4a969e9c8e6c084d221adc86 Maintenance completed https://status.shade.inc/incident/617353 Thu, 10 Jul 2025 08:00:46 -0000 https://status.shade.inc/incident/617353#04ea89e50312ec998f1556b9700af9104082153fb9f0c41ce59ef9adbd8c99d7 Better, faster search means big database maintenance. https://status.shade.inc/incident/522169 Thu, 12 Jun 2025 20:43:00 -0000 https://status.shade.inc/incident/522169#a8d8c76f8b886b4f9760bbd9e03b41904a958e6dccc15e765440b6c841f7d403 Cloudflare and Google have recovered. The platform is now again available. https://status.shade.inc/incident/522169 Thu, 12 Jun 2025 18:18:00 -0000 https://status.shade.inc/incident/522169#7bb9446298e7e8300c882e41ed43f8ee3bcb1fe5e38f25ffa23765f1b34a5ca8 Widespread outage caused by Google and Cloudflare degrading our systems and auth provider. This is also impacting app downloads. https://status.shade.inc/incident/556241 Sun, 04 May 2025 08:49:00 -0000 https://status.shade.inc/incident/556241#70ebea147f3d1421097b857cf48ca5c89d305f338c42eae5eb65d38323c5501f Maintenance completed https://status.shade.inc/incident/556241 Sun, 04 May 2025 07:14:00 -0000 https://status.shade.inc/incident/556241#4522b7b91b6ad935b361e666246cac1ed98466f868fc188dd04a47bf902314d1 Database migration for new features & upgrades. https://status.shade.inc/incident/545287 Tue, 15 Apr 2025 01:41:00 -0000 https://status.shade.inc/incident/545287#58ba49a0c63c1fa79ee6654da7962ea5c658c256da9b77b9c82f080fb88ba3de All issues resolved, we will continue to monitor https://status.shade.inc/incident/545287 Mon, 14 Apr 2025 21:51:00 -0000 https://status.shade.inc/incident/545287#f42ee07df12598634e810cabbc82abde5690b791c2c330c451e5c552fadcfa84 API errors on ShadeFS backend affecting platform list directories. https://status.shade.inc/incident/522169 Mon, 03 Mar 2025 17:27:00 -0000 https://status.shade.inc/incident/522169#472c38f31fc2b9aa65652c880355f0a648139f4074fd1fb9bcee6131fc9b5326 Our auth provider experienced a temporary outage returning 502s to users at app.shade.inc. This was fixed in ~10mins.